Privacy Policy

Effective Date: 12/01/2022
At MediRydes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide using our NEMT (Non-Emergency Medical Transportation) software. By accessing or using our software, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, such as your name, contact details, medical information, and other information necessary to provide our NEMT services.

Usage Data

We may automatically collect certain information about your interactions with our software, including your IP address, device information, browser type, and operating system. Our software may also collect information about your usage patterns and preferences.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies to enhance your experience with our software. These technologies help us collect information about your activities and remember your preferences. You can manage your cookie preferences through your browser settings.

Use of Information

Providing Services

We may use the information we collect to provide and improve our NEMT services, personalize your experience, communicate with you, process payments, and fulfill your transportation requests.

Analytics and Improvements

We may analyze the usage data and other information to understand user trends, improve our software, and develop new features. This data may be aggregated and anonymized for analytical purposes.

Marketing and Communications

With your consent, we may use your contact information to send you promotional materials, updates, and other communications about our services. You can just go ahead and opt out of receiving such communications at any time.

Data Sharing and Disclosure

Service Providers

We may engage third-party service providers to assist us in providing our services. These providers may have access to your personal information for the sole purpose of performing specific tasks on our behalf and are obligated to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your personal information if required by law, regulation, or legal process or if we believe such disclosure is necessary to protect our rights, comply with a judicial proceeding, or respond to a government request.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We’ll make sure to keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, update, or delete the information we hold about you. To exercise these rights, please get in touch with us using the contact information provided below.

Children’s Privacy

Our software is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information from our records.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately after you post the updated Privacy Policy. Please review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at
Using our MediRydes NEMT software lets you know that you have read and understood this Privacy Policy and consent to collecting, using, and disclosing your personal information as described here.